FREQUENTLY ASKED QUESTIONS
Passenger Inquiries
You can cancel your ticket 24 hours before departure with a full refund.
We recommend arriving at least 30 minutes before departure for check-in and boarding.
Yes, a valid government-issued ID is required for verification before boarding.
Each passenger is allowed one carry-on bag. Extra luggage may be subject to additional charges.
Yes, snacks and drinks are available for purchase during the trip.
If your trip is canceled due to weather conditions, you can reschedule or request a full refund.
The average travel time is 2 hours and 15 minutes.
We conduct daily safety inspections, provide life jackers for all passengers, and have a certified crew trained in emerge
We operate motorboat services between Hilongos, Leyte and Ubay, Bohol.
We offer round trip and one-way tickets for adults, children, infants, senior citizens, PWD, and students.
The average travel time is 2 hours and 15 minutes.
You can book tickets online 24/7 through our website or visit ticketing offices in Hilongos and Ubay.
Our customer support (AI & Human) is available 24/7 to assist you with any inquiries.
Yes, we provide discounts for students and senior citizens on our ticket prices.
Our main ticketing office is located at Port Area, Hilongos, Leyte, and we also have a ticketing station at Port Area, Ubay, Bohol.
We have 90% on-time arrival rate, ensuring reliable travel schedules.